What is the ITIL Overview Presentation?

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The ITIL Overview Presentation provides an overview of ITIL core publications and ITIL processes.

Use the ITIL Overview Presentation to introduce ITIL to members of your organization. The presentation explains, in an easy-to-understand way, the evolution of ITIL, its key benefits, the ITIL lifecycle publications, ITIL processes, the ITIL implementation model, and the ITIL qualification scheme.

Presentation Outline

  • ITIL Introduction
  • ITIL Key Benefits
  • ITIL Lifecycle Publications
  • ITIL Service Lifecycle & Process Map
  • ITIL Lifecycle Processes
  • ITIL Implementation
  • ITIL Qualification Scheme
  • Related Links
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