What is included in the ITIL Implementation Kit?

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  1. Project Charter Document
  2. Project Plan Document
  3. Work Break-down Structure (Sequence of Tasks)
  4. Project Status Report
  5. Process Audit Plan
  6. Process Audit Checklist
  7. Project Closure Report
  8. itQMS? ITIL Process Improvement and Project Management Methodology
  9. ITIL Overview Presentation
  10. ITIL Lifecycle & Process Map
  11. ITIL Best Practices Process Template, Document, and Guide
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