What is included in the ITIL Implementation Kit?
- Project Charter Document
- Project Plan Document
- Work Break-down Structure (Sequence of Tasks)
- Project Status Report
- Process Audit Plan
- Process Audit Checklist
- Project Closure Report
- itQMS? ITIL Process Improvement and Project Management Methodology
- ITIL Overview Presentation
- ITIL Lifecycle & Process Map
- ITIL Best Practices Process Template, Document, and Guide
