How do I use the ITIL process improvement methodology?

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The methodology is documented in easy-to-use, step-by-step instructions. This simple methodology is based on the world-famous process improvement life cycle, Plan Do Check Act (PDCA), and conforms to project management best practices: Plan (Initiation and Planning), Do (Execution, Monitoring, and Control), Check (Audit), and Act (Project Closure).

The methodology will help you easily understand the current process flow, compare it with ITIL best practices, and you will quickly come up with the new process flow.

Follow the step-by-step instructions to plan and execute the project. The instructions refer to the itQMS ready-made templates and documents.

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