Project plans are ready-made as per the ITIL best practices and contain all information that is needed to plan an ITIL project.
Each ITIL project plan contains the following essential sections:
- Modification History
- Distribution
- Approvals
- Project Information
- Purpose and Scope (Clearly Defined Goals and Objectives)
- Business Value
- Assumptions
- Critical Success Factors
- Project Governance Structure
- Roles and Responsibilities
- Time and Schedule
- Project Deliverables
- Risk Management
- Tracking and Monitoring
- Communication
- Project Budget
- Training and Skill Development
- Procurement
- Quality Assurance
- Measurement
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