The five critical success Factors for a successful change management process implementation

  1. Ensure management commitment & involvement (walk-the-talk)
  2. Clearly define the roles and responsibilities, change manger, change coordinators, Change Advisory Board (CAB), business owners etc.
  3. Clearly define the scope of the change management process.
  4. Communicate the benefits of change management across the organization.
  5. Automate the change management work-flow (as much as possible)
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