The five critical success Factors for a successful change management process implementation
- Ensure management commitment & involvement (walk-the-talk)
- Clearly define the roles and responsibilities, change manger, change coordinators, Change Advisory Board (CAB), business owners etc.
- Clearly define the scope of the change management process.
- Communicate the benefits of change management across the organization.
- Automate the change management work-flow (as much as possible)