A typical CMDB should include the following Configuration Items (CIs):
- IT services (IT services and enabling business services/processes)
- Hardware (servers, PCs, network devices, etc.)
- System software (platform software, operating systems)
- Business applications
- Software packages
- Database (physical and virtual)
- Documentation (policies, procedures, agreements, plans, etc.)
- People, roles and responsibilities
- Facilities
- System environments (live, test, dev, drc)
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