What is the difference betwen ITIL Process Templates vs. ITIL Implementation Kits

The ITIL Process Template is a document that includes the process flow and process description.  The ITIL Process Template also include a description of the process purpose and scope, business value, roles and responsibilities, KPIs, critical success factors etc.
The Implementation Kit includes the the above ITIL Process Template and additional tools that will help you successfully implement ITIL (ITIL project charter, project plan, project tasks, ITIL audit Plan & checklist, ITIL overview presentation and our ITIL implementation methodology).


Have more questions? Submit a request