Submit a request

Sign in

ITIL Help Center
General Help
ITIL Process Capability Assessment

Articles in this section

How long does it take to plan and conduct an ITIL process capability self-assessment?
What is the difference between an ITIL process capability assessment and process maturity assessment?
What is the ITIL process capability self-assessment toolkit?
Why should an organization conduct a process capability assessment?
Which ITIL processes does the assessment target?
How do I decide on a rating for each indicator?
I changed the worksheet but don’t have a copy. What should I do?
I deleted the worksheet by mistake. Where can I find the worksheet?
Is the assessment worksheet protected?
What if people don’t have time to participate in the assessment?

See more

Can I change the ITIL process capability assessment worksheet?

September 12, 2015 11:47

Yes. Make a copy of the worksheet before changing it.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Return to top

© Copyright 2007- 2020 IT Quality Management Solutions - ITIL® is a registered trade mark of AXELOS Limited.