How do I decide on a rating for each indicator?


The assessor should decide on the final rating for each indicator based on objective evidences.

An actual rating is done at the process indicator level (i.e., base practices or generic practices). The Microsoft Excel worksheet automatically aggregates the rating to the process outcomes, process attribute level, and, finally, to the process capability levels.

The assessor should use the attribute rating scale consistently together with his/her judgments to determine the level of capability to achieve.

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