Do I need to purchase the ITIL process templates?

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You don’t need to purchase ITIL process templates or the ITIL implementation kit to perform an ITIL process capability self-assessment.

Once the current maturity and the gaps are known, results of the assessment are analyzed and prioritized based on the organizational objectives.

You can save time and effort by using the ITIL process templates and ITIL implementation kit to fast-track your ITIL process improvement project.

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