ITIL Expert Support
Our ITIL Expert Support Service ensures that ITIL Implementers get the most from our products by enabling you to ask specific ITIL process template, ITIL assessment, or ITIL implementation questions and receive expert answers from a knowledgeable ITIL expert.
- What is ITIL Expert Support?
- What is ITIL Expert Answers Service
- What is the ITIL Document Review Service?
- Are the experts qualified to handle my questions?
- Can I talk to an expert by phone?
- I'm concerned about confidentiality. Will you reveal my or my organization’s identity?
- I did not purchase a product from it-QMS.com, so can I still purchase Expert Support?
- What languages do you support?
- Expert Answer Service: What if I am not happy with the expert answer?
- Expert Answer Service: How many questions can I ask at one time?
- Expert Answer Service: Can I ask questions that are not related to ITIL implementation kits?
- Expert Answer Service: Why do you take 72 hours to answer a question?
- Expert Answer Service: My 3 months have expired, what do I do?
- Who is the Document Review Service for?
- Document Review Service: Why do you comment inside the document?
- Document Review Service: Where do you include general comments?
- Document Review Service: What if I need clarification about the comments/feedback?
- Document Review Service: Do you modify the documents?
- Document Review Service: What if I disagree with the comments provided by the ITIL expert?
- Document Review Service: What if my document is perfect?
- Document Review Service: My file format is not listed as an acceptable file format. What should I do?
- Document Review Service: Why do you take 72 hours (10 pages) to 1 week (30pages) to review documents?
- Document Review Service: What if the document in not listed as one of the documents covered under the service?
- Document Review Service: What documents do you review?